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Knowledge Base
Forums

Getting Started

Onboarding with Nuvioo
Help Desk
Dashboard
- Navigating Your Nuvioo Platform
Business Branding
- How Can I Customize My Portal?
Users
General Settings
- How To Set Up My Company Profile?
Help Desk
- How Do I Submit a Help Ticket?

Waiters/Waitresses

How to View Canceled Orders?
How to View Refunded Orders?
How to View Completed Orders?
How to View Serving Orders?
How to View Online Orders?
How To Clear a Table?
How to Resolve a Help Button Alert?
How to Print a Provisional Order?
How to View Shifts?
How to Merge Tables?
How to Split Order in a Table?
How to Combine Multiple Orders into One?
How to Move Orders to a Different Table?
How to Refund Orders?
How to Split Payment?
How to Add a Tip?
How to Pay by Card?
How to Pay by Cash?
How to Resend Receipts via Email?
How to Reprint Receipts?
How to Search Order Via Server Name?
How to Search an Order Via Ticket Number?
How to Search Order by Table Number?
How to View POS Orders?
How to Apply an Extra Fee?
How to Create a Custom Discount?
How to Discount Items?
How to Cancel Orders?
How to Clear Orders?
How to Remove Single Items?
How to Edit Orders?
How to Place a To-Go Order?
How to Place a Dine-In Order?

Hosts

How to Merge Tables?
How to Resolve Help Call?
How to View Tables?
How to Seat Guests at a Table?
How to Confirm Online Orders?

Kitchen

How to View Menu Item Recipe?
How to Clear Open Tickets at the End of the Day?
How to Check Off All Items at Once?
How to Check Off Item by Item?
How to View Orders by Item?
How to View Orders by Table?
How to View by Order

Restaurant POS

How To View Refunds Over Different Periods?
How Do I View Shift Reports by Date?
How Do I View Tip Distributions by Date?
How To View Employee Action History?
How Do I Upload a File with All Menu Items?
Navigating Portal Settings
How Can I Add a New Seating Area?
How Do I Add a New Team Member?
How Can I Create a New Role?
How To Brand Your Portal
How Can I Download Reports Over Different Periods?
How Do I Track my Sales Report by Over Different Periods?
How Do I Download my Sales Report Over Different Periods?
How Do I View Hourly Sales Reports Over Different Periods?
How Do I Download Hourly Sales Reports?
How Do I Review Refunds Over Different Periods?
How Can I Download Refund Reports?
How Do I View the Order by Type Reports for Different Time Frames?
How Can I Review Payment Methods Over Different Periods?
How Can I Review Table Sales Reports?
How Can I View Day Sales Reports?
How Can I View My Best Selling Items/Categories?
How Can I View My Transactions Report?
How Do I View Shift Reports by Date?
How Do I Access Customer Reports?
How Can I View Tax Reports?
How Can I Access Discount Reports?
How Do I Check Employee Action History?
How Can I Add a New Shop Location?
How Can I Upload a File with All Menu Items?
How Can I Add a New Menu Item?
How Can I Add a New Add-on/Extra?
How Can I Add a Category?
How Can I Add a New Commodity Group?
How Do I Add a New Combo?
How Do I Create Item Modifiers?
How To Create a New Refund Setting?
How to Add a New Printer Station?
How to Add New Printers?
Navigating Payment Settings
How To Modify Transaction Receipts?
How to Customize Product Shift Report Receipt?
How t Customize Shift Report Receipt Template?
How To Customize Shift Total Report Receipt?
How to Customize Customer Receipt Template?
How to Customize Inventory Shift Report Receipts?
How Can I Add a New Seating Area?
How to Add More Tables?
How to View Table List?
How to View Table Layout?
How to Move & Resize Tables?
How Do I Add a New Team Member?
How to Review Employee Action History?
How to Create Team Member Roles?
Manager Portal: Quick Access to Basic How-To Guides
Reports
Menu Management/Catalog
Table Management
Employee Management
Customers
- How to View Customers?
Inventory Management
Gift Cards

Discount & Extra Fee

How Can I Set Up a New Extra Fee?
How Can I Set Up a New Discount?

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